All of our guides studied English and tourism at Cusco National University. They all grew up in this region and have a true passion to teach others about their heritage. They are fun yet professional and will ensure you are safe and happy.
As soon as we receive your details and a deposit, we will purchase your permits (pending availability, check our Inca Trail Availability link). These permits are for a specific date and in your name. They can’t be changed, once confirmed. Only your passport number is allowed to be updated. The permit includes an entrance to Machu Picchu.
The night before your trek, you will come to our office for your briefing. You will receive your duffel bag that will stay with your porters, while you hike. This bag should not exceed 7kg/14 lbs and does need to include your sleeping bag and air mattress.
We include a personal porter, who is responsible for carrying your duffel bag. There is no additional fee for this. You will not have access to your duffel bag until your evening campsite.
All your transportation is included in this trek. You will be picked up directly from your hotel around 4 a.m. (unless you are staying in Ollantaytambo) and brought to KM 82, to begin your trek. The train back from Aguas Calientes is included. This is Expedition class but can be upgraded to the Vistadome train for $75 per person. Once you arrive at the train station, you will be brought back to your hotel in Cusco. Your bus down ticket from Aguas Calientes to Machu Picchu is also included.
Cusco Explora has the best equipment. We use Eureka Timberline 4 tents that are shared by only two people. You will have a spacious dining tent to enjoy your meals in.
The Cusco Explora chefs cook delicious meals that many previous trekkers have raved about. We honor all food restrictions. Be sure to remind your tour guide of any food restrictions at the beginning of your trek. Food is typically served family-style.
You will enjoy breakfast, lunch and dinner each day of the trek, along with a happy hour of tea and snacks. You will also be provided a snack each morning, for you to enjoy along the hike. Your last meal with your chef will be after breakfast on day four. Lunch the last day is not included.
Beginning from your first lunch until your last breakfast, Cusco Explora will supply all the water needed. This water will be boiled, filtered and then cooled, before distributing. You must supply your own water bottles or camel back. We recommend carrying about 3L worth. We will refill our waters at each meal.
Every Cusco Explora guide has received training in first aid from a physician. We conduct mandatory training sessions every February, which every single Cusco Explora tour guide must attend. Your tour guide will always have a first-aid kit for basic medical problems (traveler’s diarrhea, cuts, scrapes, etc.) and oxygen. We will get you off the trail as quickly and comfortably as possible, if needed, and ensure you get directly to a clinic for treatment.
We believe it's the attention to small details that separates us from other tour companies. Every trekker receives a small pillow to sleep with, a foam mattress for insulation, a day pack cover to protect their things while hiking and a rain poncho. We will work hard to create your best vacation.
Our top priority will always be the safety of our clients and our team. While we are prepared and all our guides are trained for most of the issues clients have on the mountain, being a phone call away from any doctor, hospital or friend helps everyone feel assured that they are safe. Radios, which all our guides have, are limited in how far they can reach, so Cusco Explora has added Satellite Phones to every trek. Every guide will have a fully charged phone that can be used anywhere on the mountain to connect us anywhere in the world. And they can be used by our clients for non-emergencies as well. While they are not cheap to use, they are available just in case you need to check in on the puppy you left at home with grandma.